Track and Trace Your Parcel by Using Parcel Delivery Services - DTDC International

How often it happens that you hand over your priceless parcel to the parcel delivery company and after days you suddenly realize it hasn’t yet reached the destination! Then begins the rigmarole of calling up the service provider, repeating your concern to several attendants and also the long consignment number. If the parcel is immediately traceable and the issue promptly resolved, you feel much fortunate. Under typical missing parcel scenario, it takes hours, if not days to trace and locate a parcel delivery service midway.

Parcel Delivery Companies

Not with DTDC Singapore. Firstly, with us, you don’t ever have to worry about parcels going untraceable. We handle every single consignment with equal commitment until it reaches its destination safe and secure.

However, if at any point of time, you prefer finding out at what stage of the process, or which part of the world your consignment is in, you no more have to call up a number and repeat your case. Because we, as your parcel delivery company, do that for you by default.

We offer our customers a variety of parcel tracking options, such as via email or SMS or through online checking. You don’t need any special software or phone app. When you tick the parcel tracking preferred option, you automatically keep being updated via email or SMS about your shipment’s location. Otherwise too, you can always go to our website, type in your unique DTDC consignment number, or alternatively your reference number, and find out the exact location of your consignment.

However, kindly note that our DTDC Web Tracker is more suited for a less quantity and non-frequent clients. Our web tracker allows only a maximum of 25 consignment numbers to be tracked at a time.

At DTDC Singapore, we are constantly working towards improving your international shipping experience. We not only keep our Parcel Delivery Service proficient and prompt, but we also try to make your experience as smooth as possible by keeping our very efficient web-based shipment tracking solution, DTDC Web Tracker up and running round the clock.

We understand the value of your consignment, more so the value of the enormous trust you put in us when each time you entrust with a parcel. We, therefore, try our utmost in return to remain transparent, traceable and accountable. Our prompt web tracker is one such example of our responsible accountability and also yet another milestone in our international shipping logistics.

Delivery Of Anything Is Now On Time Safe And Secure with DTDC

Getting a safe delivery is always at stake when dealing with parcel delivery companies. With many technology advancements in the present scenario, there are a lot of options to track the order that you have made. Without getting into the technicalities, DTDC helps you get your parcel delivered safely. It is important to hire parcel delivery companies who can cater to all your requirements.

Parcel Delivery Companies

When choosing a company, look for certain features before you decide. For example, DTDC have been masters in the industry for ages and they stand as a testament to safe and secure delivery. When choosing DTDC, you can have a peaceful and stress-free delivery experience.

What Do You Look For In A Courier Service?

Educate your driver in customer-handling etiquette: It is not enough that you deliver the parcels on time or you charge less than your nearest competitor. The drivers who directly interact with the customers represent you and your business. Train them in the right way to handle customers politely. This may seem unimportant to a few, but good services like DTDC concentrate on this as well.

Customer feedback: This is the best thing you can do to improve your business and run it smoothly. Customer feedback helps your clientele play an effective role in running your operation. We value your feedback and act upon it immediately.

Reliability: When you promise to deliver a product to a customer, you should choose a reliable courier company. Otherwise, your reputation is at stake. You must also know whether the parcel delivery service has a reputation in this field and has tracking facilities for its customers.

Extra services: It may happen sometimes that you must transport some perishable or hazardous substances to far off places. In such a case, check whether they have the special transport facilities to deliver the consignment safely. Also, try to find out whether they will help you to load and unload your consignment.

Actual cost: Sometimes, the cost of delivery may slightly increase due to the nature or the size of the consignment. The cost mentioned in the advertisement and that which is told to you could be different. It may be due to genuine reasons like increase in the size or weight of your package. It is always better to get all the details upfront than to get a shock later.